Complaint management is different for every industry. A hospital has specific requirements that must be met, whereas a complaint to a construction or pharmaceutical company can have major (social/financial) consequences.
Your business operations and the legislation and regulations with which you must comply make your complaint management unique. That is why our software is open and flexible. You start from a solid foundation, which can be easily adjust and supplemented. As such, you can adjust the complaint management to your wishes, you can easily maintain your current working method and continue to use your own layout. The digital registration is recognisable, time-saving and user-friendly.