Quality Management

We excel at rules, because rules give people freedom. If you are familiar with the rules, you’ll feel that you have more freedom of movement. Experiencing autonomy stimulates a sense of responsibility, which, in turn, promotes accuracy and increases employee motivation.

We develop software starting from this vision. You can see this in the flexible and versatile quality management software that we develop: the system adapts to your organisation rather than vice-versa. You will also notice this in our communication: open, knowledgeable and solution-oriented. And finally, you will also experience this when using our software: ownership, decentralised management and knowledge sharing are all stimulated.

Because ManualMaster combines all aspects of quality management in one system, matters such as document control, process management, risk management, CAPA management and quality assurance reinforce each other.

The ManualMaster quality management system (QMS) keeps a record all required information to control and improve quality process in one single tool. The consequence: a paperless organisation, the elimination of all manual work and time-consuming tasks, automatic workflows for each QMS form and control based on effortless analyses.

The implementation of a quality management system affects every aspect of an organisation’s performance. ManualMaster offers intelligent solutions for time savings and control relating to:

• Quality Management
• Document Control
• Process Management
• Risk Management
• Standard Management
• Quality Assurance
• Incident Management
• Complaint Management
• Audit Management
• Deviation Management
• Reporting and Graphs

An important starting point in the development of our quality management software is that everyone should have the right information that they need to work at the right time.

This means that a quality management system must be developed starting from various perspectives. It all depends on who is looking at the documents: an auditor or an employee who works on the production line in a plant.

With ManualMaster you can specify what someone should be able to see in order to do his or her job and what else people can see in the system if they are interested. Within these ‘rules’, an individual is free to determine what he/she wants to see in addition to his/her preferences.